


© 2009 The Jewellery House

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As required by the UK Data Protection Act, we follow strict procedures regarding the storage and disclosure of provided information.
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No personal information will be knowingly disclosed to any third party.
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Items purchased can be returned within 7 days of delivery.
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Items must be returned unused in their original packaging.
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The cost of return postage is entirely the responsibility of the customer.
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Customers should obtain a Certificate of Posting or Royal Mail Special Delivery, as any items not received will not be refunded.
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Refunds will be made minus the cost of initial postage.
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Earrings cannot be returned due to hygiene regulations.
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Please contact sharon@thejewelleryhouse.co.uk for any faulty / damaged goods or incorrect orders.
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All orders will be dispatched with Royal Mail Special Delivery within 7 days of the order being placed (or cheque clearance for
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Customers can qualify for free delivery on goods ordered over the value of £75.
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Royal Mail Special Delivery is required for insurance purposes and requires a signature on delivery.
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If an order does not arrive, please contact The Jewellery House as well as Royal Mail.
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Until the Shop is up and running please email your requirements to sales@thejewelleryhouse.co.uk or telephone.
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We will contact you to confirm all requirements via phone and email.
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To formalise an order, please confirm all details on email and send a cheque for the agreed amount to the contact address.
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Make cheque's payable the “The Jewellery House”.
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Once the cheque has cleared, the commissioned jewellery will be made to order and dispatched.
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